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No-account support request

Find the link again.

If a receipt, download, license, or launch email got buried, use the email connected to the purchase or request. If you used another address, tell us in the notes. This form sends a support request for manual review and does not verify an order or issue access automatically.

Request help finding a link or receipt

Use the email from the purchase, claim, or launch signup. This sends a support request only. No account creation is needed.

We use the details you submit to locate a purchase or access request and provide support. See the Privacy Policy.Do not send full payment-card numbers through this form.

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This sends a recovery request only. Manage optional Brain Signals in Email Preferences.

Need a normal support thread instead? Use Contact.

Recover Downloads · Film Grain Brain LLC